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Innovation driven service upgrade Value innovation chapter
Sapoe Product quality nationwide tour(Season 2)
在當今競爭激烈的市場環境中,質量與誠信是企業生存和發展的基石。新諾廠家通過不斷優化產品品質和提升服務水平,贏得了廣泛市場認可和客戶的信賴。繼第一季“質量萬里行”活動取得巨大成功后,在管理層張總經理高瞻遠矚的規劃和細致入微的執行指導下,由國內銷售經理、售后服務中心工程師組成服務團隊,從5月14日起,再次啟動新諾產品“質量萬里行”第二季活動。本次活動橫跨湖南、河北、山西、山東等多個省份,不僅深化了與眾多合作伙伴的交流和合作,更是在市場最前沿發出了新諾的聲音,攜手開啟價值共創的新篇章!
In today's fiercely competitive market environment, quality and integrity are the cornerstones for the survival and development of enterprises. Sapoe manufacturer has won widespread market recognition and customer trust by continuously optimizing product quality and improving service levels。After the great success of the first season of the“Product quality nationwide tour”event,Under the visionary planning and meticulous execution guidance of General Manager Zhang, the service team is composed of domestic sales manager and after-sales service center engineer,Starting from May 14, the second season activity of "Product quality nationwide tour" of Sapoe products was launched again。This event across Hunan, Hebei, Shanxi, Shandong and other provinces, not only deepened the exchange and cooperation with many partners, but also issued the voice of Sapoe at the forefront of the market, and joined hands to open a new chapter in value creation!
5月14日上午,新諾廠家的服務團隊首站來到了湖南省會長沙,拜訪當地的代理商,與市場部黃經理面對面,深入了解他們對設備的需求和期望。該公司作為擁有廣泛加盟網絡的早餐品牌,對成本控制和設備穩定性尤為重視。通過這次交流,我們承諾提供更具性價比的豆漿機解決方案,與客戶一起共同邁出優化成本的第一步。
下午,在與永和豆漿長沙總代金總的深入探討中,新諾廠家服務團隊充分展現了專業素養和敏銳的市場洞察力。期間,金總分享了競爭對手機器的使用體驗,他表示,在過去3年中,由于競爭對手的機器質量不穩定,返修率高,在使用過程中經常出現各種小故障,導致影響了客戶終端的經營效益。因此,金總特別強調了設備穩定性的重要性。在新諾產品的介紹過程中,我們不僅展示了新諾設備的賣點,更重點突出了設備的長期穩定性和可靠性,以及高效、節能等優勢,贏得了金總的高度認可和贊賞,承諾加強進一步的合作與交流。
On the morning of May 14th, the service team of Sapoe manufacturer made the first stop in Changsha, the capital of Hunan Province. They visited local agents and had a face-to-face meeting with Manager Huang from the marketing department to gain a deeper understanding of their equipment needs and expectations。As a breakfast brand with a wide franchise network, the company attaches great importance to cost control and equipment stability. Through this exchange, we promise to provide more cost-effective soybean milk machine solutions, and take the first step of cost optimization together with customers。
In the afternoon, in the in-depth discussion with Yonghe soybean milk Changsha general agency manager Jin, Sapoe manufacturer service team fully demonstrated professional quality and keen market insight。During the period, Mr. Jin shared the use experience of competitors' machines,He stated that in the past three years, due to the unstable quality and high repair rate of competitors' machines, various minor malfunctions often occurred during use, which affected the operational efficiency of customer terminals。Therefore, Mr. Jin especially emphasized the importance of equipment stability. In the process of introducing Sapoe products, we not only showed the selling points of Sapoe equipment, but also highlighted the long-term stability and reliability of the equipment, as well as the advantages of high efficiency and energy saving, which won the high recognition and appreciation of the general Manager Jin, and promised to strengthen further cooperation and exchanges。
5月16日上午,服務團隊拜訪了永和豆漿石家莊總代張總,就設備的進一步合作進行了深入的交流和探討,同時為客戶提供設備操作的技術培訓,解決終端設備的實時計量需求,實現了終端銷售出品的透明化統計效果,方便客戶把控設備終端的銷售數據。張總作為我們的重要合作伙伴,對新諾的系列產品一直以來都非常認可與信任,為雙方進一步拓展合作空間打下了良好的基礎。
On the morning of May 16, the service team visited Yonghe soymilk Shi Jiazhuang general Manager Zhang, conducted in-depth exchanges and discussions on further cooperation of equipment, while providing customers with technical training on equipment operation, solving the real-time measurement needs of terminal equipment, realizing the transparent statistical effect of terminal sales, and facilitating customers to control the sales data of equipment terminals。As an important partner of ours, Mr. Zhang has always recognized and trusted Sapoe's series of products, laying a good foundation for further expanding the cooperation space between both parties.
5月18日,在山西運城站,岳總給我們帶來了市場服務的新啟示。期間,岳總對競爭對手高昂的配件價格進行了吐槽,針對客戶的意見,服務團隊則從機器、配件維修的角度入手,從成本上替客戶著想,節約成本和人力投入,贏得了客戶的信任與好感,為新網點的開發上架新諾設備贏得了客戶的認可。
最后一站,服務團隊來到了山東青島,拜訪了青島永和經銷商于總。這是一次富有成效且收獲頗豐的會面,于總作為山東省內永和的優質經銷商,他強調了機器顏值與制冷技術的重要性,尤其是在北方市場。服務團隊非常敏銳地捕捉到了市場機遇,未來將緊跟市場脈搏,在機器“顏值”和“制冷”領域不斷推出適應不同層次需求的產品,協作合作伙伴打開新的市場需求。本次拜訪通過深入的交流探討,雙方達成了建立長期合作的良好意愿,共同實現業績的持續增長。
On May 18th, at Yuncheng Station in Shanxi, Mr. Yue brought us new insights into market services. During the period, President Yue roast about the high price of accessories from competitors. In response to the customer's opinion, the service team started from the perspective of machine and accessory maintenance, considered the cost for the customer, saved costs and manpower investment, won the customer's trust and goodwill, and won the customer's recognition for the development of new websites and the launch of Xinnuo equipment。
The last stop, the service team arrived in Qingdao, Shandong and visited Mr. Yu, the distributor of Qingdao Yonghe. This was a productive and fruitful meeting. As a high-quality distributor of Yonghe in Shandong Province, Mr. Yu emphasized the importance of machine appearance and refrigeration technology, especially in the northern market. The service team has keenly captured market opportunities and will keep up with the pulse of the market in the future, continuously launching products that meet different levels of needs in the fields of machine "appearance" and "refrigeration", and collaborating with partners to open up new market demands. Through in-depth communication and discussion during this visit, both parties have reached a good intention to establish long-term cooperation and jointly achieve sustained growth in performance。
新諾廠家的“質量萬里行”第二季活動,不僅是一次對產品與服務的深度檢驗,更是一場與客戶并肩前行的旅程。未來,新諾將持續聚焦客戶需求,用心踐行“創新永無止境,承諾始終如一”的服務理念,持續深化技術創新與服務升級,與每一位合作伙伴攜手,共同邁向更加輝煌的未來。
The second season of the "Product quality nationwide tour" event organized by Sapoe manufacturer is not only a deep inspection of products and services, but also a journey of walking side by side with customers. In the future, Sapoe will continue to focus on customer needs, conscientiously practice the service concept of "innovation is endless, commitment is consistent", continuously deepen technological innovation and service upgrades, and work together with every partner to move towards a more brilliant future。